At DBTFERT.IN, we value your privacy and are committed to protecting the limited information we collect from our users. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure in compliance with applicable Indian data protection laws.
1. Information We Collect
We collect only the minimum data necessary to provide our services effectively:
- Retailer ID: Used to identify registered users of the App and manage app subscriptions.
- Payment Information: We receive a payment ID or transaction reference from our payment gateway to confirm your subscription and link it to your Retailer ID.
- Support Information (Optional): If you contact us for support, we may request additional details (like device information, screenshots, or registered contact information) only to verify your identity and resolve your issue.
We do not collect personal data such as Aadhaar numbers, PAN, physical address, or payment card details directly. All payment processing is securely handled by our authorized payment gateways.
2. How We Use the Information
The information collected is used strictly for:
- Activating and managing your App subscription.
- Tracking payments and resolving transaction-related issues.
- Providing technical or customer support when requested.
- Maintaining system security and preventing unauthorized access.
We do not sell, rent, or share your information with third parties for marketing or promotional purposes.
3. Data Security
We follow reasonable administrative and technical safeguards to protect your data against unauthorized access, misuse, or loss.
All payment transactions are handled securely through PCI-DSS–compliant payment gateways.
We never store sensitive payment details like credit/debit card numbers, CVV, or bank credentials.
4. Data Retention
- Retailer IDs and associated payment references are stored as long as your subscription is active.
- Once your subscription expires or is terminated, your data may be retained for audit and legal compliance for a limited period before being securely deleted.
5. Sharing of Information
We may share limited information only in the following cases:
- With payment gateways (for transaction confirmation and dispute resolution).
- With technical or legal authorities if required by law or for fraud prevention.
All third parties we work with follow strict confidentiality and data protection measures.
6. User Rights
As per Indian law, you have the right to:
- Request details of the information we hold about you.
- Request correction or deletion of your data (subject to verification).
- Withdraw consent for communication or data processing at any time.
To exercise these rights, contact us at hello@dbtfert.in
7. Cookies and Tracking
Our website may use basic cookies to maintain session data and improve user experience.
These cookies do not collect any personal information and can be disabled through your browser settings.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
All updates will be posted on this page with a revised effective date. Continued use of our website or app after updates constitutes your agreement to the revised policy.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:
📧 Email: hello@dbtfert.in
💬 WhatsApp Support: +91-8448923462
🌐 Website: https://dbtfert.in